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Patient Copilot Help Center

Where is my affiliate payout?

“The affiliate portal shows that I was paid, but I didn’t receive the money.” There could be a few reasons for this! - Make sure you’ve set up Tipalti - If you do not have an active Patient Copilot account, send an email to affiliatepayments@patientcopilot.ai and request a Tipalti set-up link! - If you do have an Active Patient Copilot subscription, you can set up Tipalti within your Affiliate Portal.

  • Are you past the threshold of in commission? Payouts are only released after you’ve generated more than so see if you can bring on another referral this month!
  • Payments are released between the 10th-15th of each month, and may take up to 5 days to reach your bank account. If you’ve completed all other steps and haven’t received your payout by the 20th of the month, reach out to our support team!
  • Ensure that your promotion efforts abide by our Affiliate Policy! If your payments have been suspended due to violations of the policy, you’ll have multiple notices in your inbox. If you’re successfully receiving payouts but the commission amount looks incorrect, please refer to this article. Was this article helpful? That’s Great! Thank you for your feedback Sorry! We couldn’t be helpful Thank you for your feedback Feedback sent We appreciate your effort and will try to fix the article