Getting Started - Launch an SMS Campaign

Design and launch an SMS campaign to instantly reach your audience. Engage customers directly with personalized messages. * * * ## Launch Bulk SMS Campaign 1. Navigate to Contacts 2. Filter Contacts and use checkboxes to select (or select all) 3. Click Send SMS button (speaking chat box icon) 4. Click Ok, proceed 5. Select From Phone Number 6. Fill message body (message snippet, text, custom values, etc) 7. Select Drip Mode 8. Fill Drip settings (batch size, days, etc) 9. Click Send SMS Learn More - Sending Bulk SMS via Contacts - LC - Phone Messaging Policy

• Best Practices for SMS deliverability and Avoiding SMS Restrictions - How to Use Messaging Analytics for LC Phone - Guide To Bulk SMS: Send Messages People Actually Want To Receive * * * ## Create SMS Template 1. Navigate to Marketing > Snippets

2. Click Add Snippet > Add Text Snippet
3. Fill Snippet details (name, message, etc)
4. Click Save Learn More - SMS Templates (Snippets) - Overview - Message Templates (Snippets) * * * ## View or Edit SMS Campaign 1. Navigate to Contacts > Smart Lists > Bulk Actions
5. View status of campaign
6. Use 3-dot action menu to edit, pause, or cancel * * * ## Launch Bulk SMS Workflow 1. Navigate to Automation
7. Click Create Workflow > Create From Scratch
8. Add Form Submitted Trigger
9. Add Send SMS Action
10. Click Publish
11. Click Save Learn More - Workflow Action - Send SMS - Understanding Workflow Behaviour with SMS and Customer Replies Was this article helpful? That’s Great! Thank you for your feedback Sorry! We couldn’t be helpful Thank you for your feedback Feedback sent We appreciate your effort and will try to fix the article