Workflow Actions - Delete Contact

This article provides an overview of the Delete Contact action within workflows, how to configure it, and important considerations before using it. * * * ## Frequently Asked Questions Q: Can I restore a deleted contact? A: Contacts deleted through the Delete Contact option can be restored within two months of deletion. See this article for more information: How To Delete Contacts And Their Data Q: What is deleted along with the contact? A: The contact record is deleted and so are all associated data such as conversations, notes, tasks, and activity history is permanently lost. Restoring a deleted contact will not recover this associated data. Q: Are there alternatives to deletion? A: Yes, if you do not want to permanently delete a contact but still need to stop them from progressing through a workflow, consider using the “Remove from Workflow” action. This option removes the contact from the specific automation without affecting their data in the system.