LU25 Voice AI Chat Widget reCAPTCHA Protection

The reCAPTCHA is a security enhancement designed to defend your Patient Copilot Voice AI interactions from misuse. This ensures that only genuine visitors can access the widget, promoting a secure and reliable user experience. * * * ## Frequently Asked Questions Q: What triggers the reCAPTCHA challenge in the Voice AI chat widget? A: The reCAPTCHA is triggered if the same visitor rapidly connects and disconnects 10 times within 60 seconds. Q: Does this protection impact standard chat widget usage? A: No, this enhancement applies exclusively to the Voice AI chat widget type while standard chat widget usage remains unaffected. Q: Do I need to manually enable the reCAPTCHA Protection for my Voice AI widget? A: No additional configuration is required—the protection is automatically active for the Voice AI chat widget type. Q: Can the rapid disconnect threshold be adjusted? A: The threshold of 10 rapid connect/disconnect cycles within 60 seconds is a fixed value designed to prevent abuse and is not currently configurable. Was this article helpful? That’s Great! Thank you for your feedback Sorry! We couldn’t be helpful Thank you for your feedback Feedback sent We appreciate your effort and will try to fix the article