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Patient Copilot Help Center

Accessibility Enhancements - Topbar & Help Drawer

This article outlines the new Accessibility Enhancements for the Patient Copilot Topbar and Help & Support Side Drawer. Discover how these improvements elevate VoiceOver compatibility, keyboard navigation, and screen reader support to provide a more inclusive experience for all users. * * * ## Overview of the Topbar & Help Drawer Accessibility Enhancements Patient Copilot’s Accessibility Enhancements refine the user interface by optimizing both the Topbar navigation and the Help & Support Side Drawer. These updates integrate ARIA labels, improved keyboard navigation, semantic HTML, and enhanced focus management to deliver a more reliable and inclusive experience for users relying on assistive technologies. * * * ## Key Benefits of the Topbar & Help Drawer Accessibility Enhancements These improvements bring essential upgrades that guarantee smoother navigation and better compatibility with assistive technology tools. - Consistent VoiceOver compatibility across the Topbar and Help & Support drawer

  • Improved keyboard navigation ensuring every interactive element is reachable
  • Clear ARIA labels and roles for accurate screen reader interpretation
  • Enhanced focus management that supports predictable user interaction * * * ## Topbar Accessibility Improvements Enhancements to the Topbar ensure that every element within the main navigation meets modern accessibility standards. These improvements empower users by facilitating intuitive, accessible interactions. - Fixed VoiceOver compatibility issues in the main navigation topbar
  • Improved keyboard navigation support for effortless use
  • Added ARIA labels and roles for screen reader interpretation
  • Enhanced focus management for topbar elements
  • Updated switcher items – including user switching (login as functionality) – with accessible descriptions and cues * * * ## Help & Support Accessibility Overhaul The Help & Support Side Drawer now features a comprehensive accessibility overhaul, making customer support resources fully reachable through assistive technologies. This update makes the support experience more intuitive and reliable. - Added accessibility for the Help & Support Side Drawer
  • Implementation of semantic HTML and comprehensive ARIA attributes
  • Enhanced keyboard navigation and focus indicators
  • Added descriptive labels for all interactive elements * * * ## Frequently Asked Questions Q: Do I need to enable these accessibility features in settings? No. These are platform-level improvements and are automatically enabled. Q: Where can I get help if I encounter issues with these enhancements? Please contact Patient Copilot support for assistance if you experience any challenges with the new accessibility features. Q: What is ARIA? ARIA (Accessible Rich Internet Applications) is a set of HTML attributes that add extra semantics—such as accessible name, role, and state—so screen readers can correctly announce and interact with complex UI. * * * ## Related Articles - 24/7 Customer Support Options
  • Login As User (Agency Admin Only)
  • Customizing Patient Copilot Menus: A Guide to Custom Menu Links
  • Expandable Sidebar in Conversations