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Patient Copilot Help Center

Google Dedicated Sending Domain Setup (LC Email)

Covered in this article - Step-by-step LC Email Dedicated Domain Setup - Google Domain - To add the 1st TXT record - To add the 2nd TXT record - To add the MX records, click Create new record - To add the CNAME record, click Create new record * * * ## Step-by-step LC Email Dedicated Domain Setup - Google Domain 1. Once you are in the sub-account > Click on Settings > Email Services > Dedicated Domain > + Add Domain Check out How to Migrate My Agency Over to LC - Email!(https://assets.patientcopilot.ai/6cc7383bd743415d.gif) 2. If your Domain is companyname.com, you can set up the main Domain or sub-domain with LC-email. Check out How to move a sending domain from Mailgun to LeadConnector? Main Domain: - If you are adding the main Domain, it should not be used with Gsuite or any other email provider Sub-domain: - To set up the dedicated subdomain within LC-email, you can type ANYTHING_HERE.companyname.com - Examples: - replies.companyname.com - support.companyname.com 3. Click on Add & Verify!(https://assets.patientcopilot.ai/7a91bd498c132196.png) The next screen that you’re taken to will ask you to add DNS records to your Domain. Leave this screen open for the next step.!(https://assets.patientcopilot.ai/6c7f4da1c898b37d.png) 4. Now log in to your DNS records based on where you get the Domain and add the 5 DNS records. ## To add the 1st TXT record 1. Log in to domains.google.com 2. Click into the domain you are trying to set up 3. Click DNS on the left panel, we are going to add 5 DNS records!(https://assets.patientcopilot.ai/0554678eb29b6d47.png) Host name: DO NOT INCLUDE THE ROOT DOMAIN - Depending on the subdomain you are trying to set up, if you are trying to set up - lc.companyname.com - The host name will be lc(https://replies.companyname.com/) - replies.companyname.com - The host name will be replies