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Patient Copilot Help Center

Siteground Dedicated Sending Domain Setup (LC Email)

Step-by-step LC Email Dedicated Domain Setup - Siteground 1. Once you are in the sub-account > Click on Settings > Email Services > Dedicated Domain > + Add Domain Check out How to Migrate My Agency Over to LC - Email!(https://assets.patientcopilot.ai/6cc7383bd743415d.gif) 2. If your Domain is companyname.com, you can set up a main Domain or sub-domain. Check out How to move a sending domain from Mailgun to LeadConnector? Main Domain: - If you are adding the main Domain, it should not be used with Gsuite or any other email provider Sub-domain: - To set up the subdomain, you can type ANYTHING_HERE.companyname.com - Examples: - **replies.**companyname.com - support.companyname.com 3. Click on Add & Verify!(https://assets.patientcopilot.ai/3080418739ed87e2.jpg) The next screen that you’re taken to will ask you to add DNS records to your Domain. Leave this screen open for the next step.!(https://assets.patientcopilot.ai/ae4602c16b21d404.jpg) 4. Now log in to your DNS records based on where you get the Domain and add the 5 DNS records. ## To add the 1st TXT record To Add your first TXT record, Log in to (https://dash.cloudflare.com/login)[Siteground](https://login.siteground.com/login?lang=en) Go to Site Tools > Domain > DNS Zone Editor!(https://assets.patientcopilot.ai/8459818bc60e5bca.jpg) In the Create New Record section!(https://assets.patientcopilot.ai/c3a00c85fb1d0cc3.jpg) A. click on the TXT tab B. Name: different for everyone, DO NOT INCLUDE THE ROOT DOMAIN!(https://assets.patientcopilot.ai/890f21c6e34c0d40.jpg) - Depending on the subdomain you are trying to set up, if you are trying to set up - lc.companyname.com - The host name will be lc(https://replies.companyname.com/) - replies.companyname.com - The host name will be replies